SET UP AN ACCOUNT
Chandler Consulting Inc. provides several levels of service, depending on your needs.
General Account – service delivery for testing needs only. Company manages test results data in-house. No monthly administration fees apply.
Consortium Account – Chandler Consulting will manage all aspects of your program for you, including policy development and/or review, ensuring you have the appropriate documentation and procedures in place for information management, store all confidential records off site at our secure location in Red Deer office, issue quarterly and annual testing data reports. In addition, we offer consulting regarding troubled workers and positive test management, review of substance abuse assessments completed at alternate locations and development of return to duty agreements, with follow up testing schedules. All this for a minimal monthly fee.
Consortium Account – Random Testing – In addition to the services listed above, we will manage all aspects of a proper random testing program for you. This category will have you in compliance with US DOT regulations as required.
Setting up an account and accessing services with Chandler Consulting Inc. is quick and easy. A phone call to discuss your needs with our account manager will have you set up immediately. We will ask you questions like:
- What testing and occupational health services do you require?
- Do you have an existing substance abuse policy. Would like to take advantage of our expertise in policy development and/or policy review?
- A brief description of our scope of service will be communicated to you
- Reporting instructions
- Invoicing instructions and payment methods
PHONE 403 343-6869 or toll free 1 877 343-6869 to set up an account today.
SCHEDULING & RESULTS REPORTING OPTIONS
Phone 403 343-6869 or toll free 1 877 343-6869 to speak with a booking administrator
Email email@example.com or use “Book Appointment” form on this website
Note – The structure of our Red Deer office and our nationwide service network enables us to expand resources to accommodate large volumes of service. Please indicate your preference.
Reporting is personalized according to customer instructions. These options include:
OR any combination of the above
Companies may indicate method depending on result, ie. email negatives and verbal & email positives.
PROMPT results are delivered within 30 – 90 minutes
Lab test turnaround times vary from 24 hours on negative results to 48 – 72 hours on positive results.
No show appointments are reported within 30 minutes
Alcohol and Drug Policy Development
Chandler offers expert services related to policy development or revisions. US DOT policy development is available in a fast and accurate manner. For non-regulated industries, your contractor requirements will be reviewed, and a policy developed to complement your current safety policies and corporate culture. Policies developed by Jan Chandler, since 1996, continue to prove themselves in meeting standards as outlined by US DOT audits, your Customer’s Contractor Requirements, and your legal advisors.
- SUPERVISOR TRAINING – RED DEER
- SUPERVISOR TRAINING – IN-HOUSE
- SUPERVISOR TRAINING – ONLINE
DEALING WITH A TROUBLED EMPLOYEE
At Chandler Consulting Inc. we believe in early intervention with a troubled worker, and are here to assist managers and supervisors in identifying a worker who may be struggling, and assist with a referral to a professional who can assess the presenting problem and make recommendations for the resolution of such. There are many reasons why a worker may present with declines work performance, which may include substance abuse, elevated stress levels, anger mismanagement, relationship troubles, gambling, etc. etc. Ultimately, a worker who seems “troubled” translates to unfocussed attention in the workplace, which presents a possible safety issue. Our professionals will offer guidance and support to your company with these types of referrals.
RESOURCES – INDUSTRY STANDARDS
24 HOUR AFTER HOURS TESTING – POST ACCIDENT & REASONABLE SUSPICION TESTING. ACCESS TO NATIONAL NETWORK –
Chandler Consulting Inc. is available twenty four hours every day to respond to your requests for post accident and reasonable suspicion testing requirements.
Phone our main number 403 343-6869 or toll free 1 877 403 343-6869 and leave a message including:
- Your name, company name and call back number
- Reason for test
- Location of testing
Our phone system will outcall the person on call, and you will receive a call back within 5 – 10 minutes.
You will be asked to provide the following information:
- Name of employee/s to be tested
- Time and Location of testing
- Reason for Test – post accident OR reasonable suspicion
- Reporting Instructions
NOTE – Industry standards indicate a time line for testing of 8 hours for alcohol and 32 hours for drug testing. After hours testing will require a supervisor to accompany your employer to testing site. Your employee will require photo identification and will be required to provide a urine sample.
Test results will be reported immediately upon completion of services, to the Designated Employer Representative.